ADHD Focus Planner
by NovaStack · ForgeAI Studio Ltd

Support

We’re a small team and we genuinely read every message.

Email us: support@novastacks.co.uk
We aim to reply within 2 business days. To help us help you faster, please include your device & OS, the app version (Settings → bottom of the screen), a short description, and a screenshot if you have one.

Quick help

The app isn’t syncing / I’m signed out

Check your internet connection and make sure you’re signed in (Settings shows your email). If it persists, sign out and back in.

My Brain Dump didn’t turn into steps

This needs a connection to reach our AI. If you’re offline or have hit the free daily limit, you’ll see a gentle message. Premium removes the daily limit.

Manage or cancel my subscription

Subscriptions are managed by the store, not inside the app:

Cancelling stops future renewals; you keep Premium until the period ends.

I want a refund

Refunds are handled by Apple or Google. Use Report a Problem (reportaproblem.apple.com) or Google Play’s order history. We’re happy to help — just email us.

Export or delete my data

Settings → Export my data or Delete account. Deleting your account removes your data from our systems.

Turn reminders on/off

Settings → Daily reminder. They’re off by default — one calm nudge a day, no spam.

Frequently asked questions

What does ADHD Focus Planner actually do?

You “brain dump” everything swirling in your head — in any order — and the app turns it into a short, clear, ordered plan in seconds. From there you focus on one thing at a time, build a gentle daily plan, and watch your small wins add up.

Is this a medical or clinical tool?

No. It supports productivity and organisation. It does not diagnose or treat ADHD and isn’t a substitute for professional advice. You don’t need a diagnosis to use it.

Is my data private?

Yes. Your brain dumps, tasks and plans are yours. We don’t sell your data and we don’t show ads. You can export or delete everything anytime. See our Privacy Policy.

Does the AI train on what I write?

No. Your text is sent securely to our AI provider only to generate your plan, and it is not used to train AI models.

Does it work offline?

You can read your saved plans offline, but turning a brain dump into steps needs a connection (that’s where the AI runs).

What’s free, and what’s Premium?

The core experience is free, with a daily limit on AI brain dumps and the last 7 days of history. Premium unlocks unlimited brain dumps and plans, recurring routines, advanced insights and unlimited history.

How do I cancel?

Through your store (see “Manage or cancel” above). You keep Premium until the current period ends.

Will streaks shame me if I miss a day?

No. Streaks are forgiving (there’s a one-day grace), and we celebrate small wins rather than punishing off days. This app is meant to feel like relief, not pressure.

Which devices are supported?

iPhone and iPad (iOS) and Android phones.

If you’re struggling with your mental health, please reach out to a qualified professional or a local support line.